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Top 5 Tips to deal with internet trolls

In this modern age of all thing’s internet, we have some great modern advances in communications.

Social media is no doubt a part of everyone’s lives now in some way.

To be able to connect with people from all over the world is an amazing thing. That is, when sharing memories, making plans and exchanging pleasantries. But the internet can be a dangerous place, especially when it comes to online safety and bullying.

Trolling as it’s called now can be an arrestable offence. Trolls usually make me think of the fictional characters in fairy tales, grumpy bridge guarding intimidators. And in a way our internet versions are quite similar.

Trolling can be anything from posting anonymous negative comments on a social media posts to deliberating causing trouble or using threatening behaviour online which equates to more than just a disgruntled keyboard warrior.

But how do you cope if you’re a victim of trolling and what steps can you take to stay safe online?

Starve the trolls

Trolls feed on the attention they gain from others, be it your response or the response of others on your behalf. If you don’t fuel the fire with a response, then the troll is likely to feel defeated and stop posting. So, in short just ignore them.

Report them

If you feel that comments and posts are inappropriate, or the troll is starting to spam your personal feed and littering your wall with negativity and anti-social comments you have the option to report those posts and that person. Each social media platform has a reporting function just click on the comment and choose the report tab. This will then be removed and investigated.

Block them

If the troll is a repeat offender, then it might be time to block them. If you’ve tried to settle the issue and they keep pushing your buttons expunge them from your social media environment. This is a happy place trolls begone. However, be warned it may not be the last you see of them, sometimes a troll will create multiple fake profiles to gain access to your space. However, if you vet who you accept as a friend or set your profiles to private your more like to only have people you know on your social media accounts.

Make a record

You’re don’t always know how things will escalate. As with any argument or debate it’s good to keep a record. The good thing about social media is you can capture, and screen shot in real time. Keep a folder of evidence, comments, posts, messages and voice notes that have been sent. This will help show a true account of events if the issue escalates and the troll has edited or deleted evidence.

Tell someone

Don’t suffer alone. Even though others may be able to see the trolling with their own eyes they may not realise how it’s affecting you. Feelings are all subjective to the individual’s perception. What one person may interpret as banter, or comments that aren’t hurtful can be very damaging to another. Especially when comments are personal, or attack physical attributes such as weight, appearance and socio-economic positioning.

To find out more about safeguarding against bullying and abuse please visit our safeguarding article with tips and links to raise concerns.