He was ready for a new challenge and change of career. Apprentice case study, Burt found his apprentice path with Heathrow Employment & Skills Academy.
After an initial meeting with his own dedicated Recruitment Officer. Burt successfully passed his interview with Omniserv and secured a role as a Passenger Ambassador. He was nervous at the start. The prospect of dealing with so many passengers every day, he doubted if he was cut out for the role. However, Burt’s confidence grew with each day and he began to really enjoy his role.
Don’t take our word for it, what did Burt say?
“I quickly became a Supervisor and wanted to develop myself even further. So, with the help and support of Naomi, my Vocational Assessor. I enrolled on a Level 3 Apprenticeship in Management. I have gained a lot of confidence, learned the value of teamwork. Becoming a much more patient and understanding person. This has helped me in my personal life as well as professionally.”
“I would definitely recommend the Academy [Heathrow Employment & Skills Academy, which Mooreskills works closely with] to others as I know from my own experience, the team are truly interested in developing people and helping them grow.”